Your Well-Being Is Our Priority

Tk999us Responsible Gaming —
Mindful Enjoyment

Gaming is for fun, not stress. tk999us believes every member should be able to enjoy themselves within their limits. Here you'll find all the tools for setting limits, self-exclusion, and mindful gaming.

Remember: Gaming is a form of entertainment — not a source of income. Only play with money you can afford to lose without it affecting your daily life.

If you feel gaming is getting out of control, contact us right away.

Tk999us's Responsible Gaming Tools

Tk999us provides these tools to help you keep your gaming healthy and in control.

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once the limit is reached, tk999us will automatically block any new deposits.

Loss Limit

Once you've lost a set amount, your session will automatically stop. This limit keeps your budget protected.

Session Time Limit

Set a daily time limit for how long you play. Once the limit is reached, tk999us will remind you to take a break.

Cooling-Off Period

Give yourself a break for 1 day to 6 weeks. During this time, you won't be able to log in or make deposits.

Self-Exclusion

If you feel you need a longer break, you can suspend your account for anywhere from 6 months to permanently.

Reality Check

A pop-up will appear at set intervals showing how long you've played and how much you've won or lost.

Responsible Gaming Why It Matters

Online gaming is a source of entertainment and excitement for millions of people. Without the right awareness, though, it can sometimes become a problem. tk999us believes responsible gaming isn't just about playing less — it's about playing smart.

Research shows that most people who develop gaming problems fail to recognize the early warning signs. That's why setting limits in advance and keeping an eye on your mental state is the most effective form of prevention.

The tk999us Responsible Gaming program aims to give every member the tools and information they need to recognize when it's time to take a break. Your long-term well-being matters more to us than any winnings — that's not just a policy, it's our priority.

Keep in Mind: Betting more to recover lost money is a dangerous mindset. This is known as "chasing losses" — and it's one of the biggest warning signs of problem gambling.

If gaming is bringing you less enjoyment and more stress or anxiety, it's time to take a break. No game is more important than your happiness and health.

Our 24/7 support team is always ready to help in Bengali. If you find it hard to speak up yourself, a family member can contact us on your behalf.

Responsible Gaming Awareness

Members with Active Limits78%
Set Session Limit64%
Using Cooling-Off32%
Reality Check Active55%

A large portion of tk999us members voluntarily use our Responsible Gaming tools — and that's something we're genuinely proud of.

Limit Setting Steps

Set your gaming limits in just a few minutes.

1
Account Login

Log in to tk999us and click your profile icon in the top right corner.

2
Go to Settings

Go to the "Responsible Gaming" menu.

3
Choose a Limit

Deposit, time, or loss limits — choose whichever works best for you.

4
Confirm

Enter the amount or time and click "Save". Changes take effect immediately.

When Be Cautious?

If several of the signs below apply to you, it may be time to take a break:

⚠️

Placing More Bets to Recover Lost Money

⚠️

Unable to stop gaming

⚠️

Gambling with Household Money

⚠️

Hiding your gaming from family or friends

⚠️

Sleep problems or mental stress

⚠️

Losing focus on work or studies

If you notice these signs, don't wait — contact our support team or apply for self-exclusion right away.

Yourself Verify

Ask yourself the following questions — and answer them honestly:

1

Did you deposit more than your budget last month?

2

Do you feel frustrated or angry when you lose?

3

Have you told your family how much BDT you spend on gaming?

4

Do you feel bored or restless when you're not gaming?

5

Have you ever borrowed money from someone else to play?

6

Are you prioritizing gaming over work or your everyday responsibilities?

If you answered "Yes" to two or more questions, consider taking a break. Our support team is ready to help.

Long-Term Ways to Take a Break

Sometimes a little distance is the best solution. The tk999us self-exclusion process is simple and effective.

Short-Term Break

Temporarily suspend your account for 1 day to 6 weeks. It will reactivate automatically once the period is over.

Long-Term Break

Apply for self-exclusion for a period of 6 months to 5 years. Your account cannot be reopened during this time.

Permanent Closure

You can permanently close your account at any time. If you have a remaining balance, make sure to withdraw it first.

Important: Do not attempt to open a new account during self-exclusion. tk999us prohibits this, and our system is designed to detect it.

Responsible Gaming's 7 Rules

  • ✓
    Set Your Budget in Advance

    At the start of each month, decide how much BDT you're willing to spend on gaming — and stick to it.

  • ✓
    Set a Time Limit

    Set session limits instead of playing for hours on end. Take regular breaks.

  • ✓
    Stay Level-Headed

    Avoid gaming when you're angry, frustrated, or stressed. Play when you're in a good headspace.

  • ✓
    Avoid Alcohol

    Playing under the influence of alcohol or any substance impairs your judgment and decision-making.

  • ✓
    Accept Your Losses

    Chasing losses with more bets only leads to bigger losses.

  • ✓
    Tell Your Family

    Have an open conversation with your family about gaming. Hiding it never helps.

  • ✓
    Treat It as Entertainment

    Gaming is not a source of income. If it starts to feel that way, please seek help.

Minors Protection

Tk999us strictly prohibits anyone under 18 from using the platform. Age is verified at the time of registration.

If you have children or teenagers at home, take the following steps:

Device PIN

Lock your phone or tablet with a password or PIN.

Stay Logged Out

Always log out of tk999us after each session.

Keep Your Password Private

Never share your account password with anyone.

Raise Awareness

Make sure children are aware of the risks of online gaming.

About Responsible Gaming Have Questions?

Reducing a limit takes effect immediately. However, increasing a limit has a 24–48 hour cooling-off period — this is intentional, to prevent impulsive decisions. Once self-exclusion is activated, it cannot be cancelled before the set period ends.

Withdraw your balance before activating self-exclusion. If you forget, your balance will be kept safe throughout the exclusion period. You can withdraw once the period ends or after reactivation.

Yes, if a family member is concerned, they can contact our support team. We'll do our best to help based on the situation. However, major account changes are not possible without verifying the account holder's identity.

Start by reaching out to the tk999us support team — we're ready to help in Bengali. It also helps to talk to a trusted family member or a mental health professional. Use self-exclusion to step away from gaming and focus on new hobbies or activities.

A cooling-off period is a temporary break lasting 1 day to 6 weeks — your account reactivates automatically once it ends. Self-exclusion is a stronger measure for 6 months or more — during this time, you cannot reopen your account even if you want to.

With Enjoyment Take Responsibility

Tk999us wants you to stay healthy and happy in the long run. Play mindfully, stay within your limits, and reach out to us whenever you need.

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